Accessibility Statement
The Normal Trading Co Limited T/A Box Room Gym is committed to providing an inclusive and accessible online experience for all users, including people with disabilities. Our goal is to ensure that everyone can browse, shop, and interact with our website comfortably and independently.
We strive to follow best practices aligned with:
- Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
- Americans with Disabilities Act (ADA)
- European Accessibility Act (EAA) (where applicable)
Accessibility is an ongoing effort, and we continually evaluate and improve our website to support users with diverse needs.
Accessibility Tools & Features
To help visitors customize their browsing experience, our website includes an Accessibility Menu, which can be opened by clicking the accessibility icon or pressing CTRL + X.
One-Click Accessibility Profiles
These preset profiles make quick adjustments based on common accessibility needs:
- Epileptic safe: Reduces flashing or animated content.
- Vision impaired: Increases text size, contrast, and visual clarity.
- Cognitive focus: Simplifies layout and highlights key elements.
- ADHD friendly: Lowers distractions and reduces motion on the page.
- Motor impaired: Enhances keyboard accessibility and simplifies interactions.
- Color blindness: Applies supportive color filters for clearer differentiation.
Text & Display Adjustments
Visitors can control how text and visual content appears:
- Bigger text
- Text spacing
- Line height
- Text alignment
- Bigger cursor
- Dyslexia-friendly font
- Image tooltips
- Hide images
- Pause animations
Color Adjustments
Tools that support visibility and contrast preferences:
- Invert colors
- Adjust brightness, contrast, and saturation
- Apply color filters (grayscale, red/green, blue/yellow, green/red)
Navigation & Reading Support
Features designed to help with reading and orientation:
- Reading line & reading mask
- Highlight links
- Read page (text-to-speech)
- Page structure mode
- Full keyboard navigation support
Widget Controls & Layout
Users may also customize how the Accessibility Menu itself appears:
- Large widget mode
- Multilingual menu
- Move widget (left/right)
- Hide widget
- Reset settings: Restore all accessibility preferences to default
Technical Approach
Our website is built using modern technologies that support accessibility, including:
- Semantic HTML
- WAI-ARIA attributes
- CSS for layout and visual styling
- JavaScript for interactive components
These technologies help ensure compatibility with:
- Major browsers (Chrome, Safari, Firefox, Edge)
- Assistive tools such as JAWS, NVDA, VoiceOver
- Keyboard navigation and a variety of devices
Ongoing Improvements
We regularly:
- Review content and code updates
- Conduct automated and manual accessibility tests
- Monitor accessibility guidelines and regulatory updates
- Address newly discovered accessibility issues
- Maintain an ongoing improvement plan
Accessibility is not a one-time project — it's a continuous commitment.
Limitations & Third-Party Content
Despite our efforts, some parts of the site may not be fully accessible:
- Third-party integrations (apps, embedded widgets, reviews, videos)
- User-generated content
- Legacy media or older page templates
- External services beyond our control
If you experience any barriers, we will make reasonable efforts to provide accessible alternatives upon request.
Feedback & Contact Information
We welcome your feedback on the accessibility of our website.
If you encounter an accessibility issue or have suggestions, please contact us:
Email: hello@boxroomgym.com
Phone: +353899414031
Address: Carrigaline Industrial Estate, Kilnaglery, Carrigaline, Co. Cork, P43 R684, Ireland
Returns & Refund
-
Eligibility for Returns
Only new and unused items are eligible for return.
Returned items must be in their original, resalable condition and show no signs of use, damage, wear, or installation. -
Timeframe
Returns must be requested within 30 days of delivery.
Return requests submitted after this 30-day period are not eligible for a refund. -
Refunds
Refunds are issued to the original payment method within 5-10 business days after the returned item has been received and inspected.
Shipping
Handling Time
Orders are processed within 2–5 business days from the date of order confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Carriers
We use the following carriers to deliver orders within the Republic of Ireland:
- An Post
- DPD
- DHL
- UPS
Carrier selection is determined based on parcel size, weight, and delivery destination to ensure efficient delivery.
Once your order has been shipped, you will receive a confirmation email with tracking information, where applicable.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to track your package through the carrier’s website or via the link provided in your confirmation email.
Where We Ship
We currently ship orders within the Republic of Ireland only.
At this time, we do not offer shipping outside the Republic of Ireland.
We do not currently ship to Northern Ireland, the United Kingdom, Europe, or any international destinations outside the Republic of Ireland.
We are also unable to deliver to P.O. boxes, parcel lockers, or freight forwarding addresses.
Turn Any Room Into Your Workout Space
Build a home gym that fits your lifestyle - no large space required. From durable gym flooring to essential equipment, our products help you create a comfortable and functional training area right at home. Simple, smart, and designed for everyday use.
Quality Gear for Every Home Gym
Equip your training space with trusted gear that supports your fitness goals. Our range is carefully selected to deliver lasting comfort and reliable performance for all types of workouts - whether you’re lifting, stretching, or moving.
Decorate Your House
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Contact
HOW CAN WE HELP YOU?
Before contacting us, we recommend reviewing our Frequently Asked Questions (FAQs) page. You may find an immediate answer to your query there.
If you still require assistance, our customer support team is happy to help. Please find our contact details below.
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